At your bank, you notice that the bank has installed a new ATM with a touch screen. When you insert your bank card to begin the transaction, the ATM asks for your personal identification number (PIN). When you attempt to enter your PIN using the touch screen, you find that the ATM is not recognizing your input. What are your next steps?

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Your next steps should include:

  1. Calling the automated teller machine (ATM) service call center to inform them that the new touch screen installed cannot recognize your finger.
  2. Request to know if anything is wrong with your bank card.
  3. Ask if the automated teller machine (ATM) is updated.

What is a bank card?

A bank card can be defined as a small rectangular-shaped plastic card that is issued by a financial institution (banks) to its customers, which allows them to purchase goods and services on credit, especially based on the agreement that the amount of money taken would be paid later with an agreed upon interest rate.

What is a PIN?

PIN is an abbreviation for personal identification number and it can be defined as a four-digit number that is designed and developed to distinguish an unauthorized user from an authorized user.

In this scenario, your next steps should include the following:

  1. Calling the automated teller machine (ATM) service call center to inform them that the new touch screen installed cannot recognize your finger.
  2. Request to know if anything is wrong with your bank card.
  3. Ask if the automated teller machine (ATM) is updated.

Read more on personal identification number here: https://brainly.com/question/14596190

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