contestada

Kim, a customer service manager, tracks monthly complaints and has been trying over the past six months to reduce complaints to less than 0. 2 percent through additional training for her staff. She is engaged in.

Respuesta :

aamirmajeed5100

Controlling is done by Kim during the management for the last six months.

According to the given statement, Kim as a manager was tracking the complaints on monthly basis for the last six months. This is the reason that she was having a deep look at complaints therefore complaints have reduced to less than 0.2%.  

This controlling function helps one to know the progress that has been made in achieving the organizational goals and brings any changes or deviations. It also illustrates or shows corrective action.

Controlling function management could indicate and control the upcoming in the system and reduces them by the time.

For more Questions like this Controlling Function visit the link below:

https://brainly.com/question/25267752?referrer=searchResults

#SPJ4

Otras preguntas