A nurse who realized that his colleagues weren't consistently following up on patient results reported the problem to the clinic leadership right away. Which response would be most consistent with a culture of safety?
a) Transferring the nurse to another clinic
b) Writing a letter of commendation for his file
c) Thanking the nurse and asking him to keep quiet about it
d) Placing the item on the agenda for the leadership meeting next year
b) Writing a letter of commendation for his file
For the culture of safety, it will be best if his identity is not revealed. So the best way to go about rewarding his good act his writing a letter of commendation in his file.
