The HTM department has noticed that an unusual number of a specific model is experiencing cracked plastic covers. The manufacturer is contacted, and after a brief investigation, it is determined that a cleaning/disinfecting product used in the facility is causing the problem. Which of the following is the HTM manager's most effective step to address the problem? 1) Stop using the cleaning/disinfecting product 2) Continue using the cleaning/disinfecting product 3) Replace the cracked plastic covers 4) Contact a different manufacturer
